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Thursday 19 March 2009

The Online Lives You Leave Behind After Death

With my recent health scare, I got to thinking - what happens to all of your Facebook, Friendster, MySpace, Blogs and other social media profiles after you've died? Do you leave a painful lasting memory or eternally happy smiling face for all your loved ones on the Internet? That's when I saw this interesting (but somewhat morbid) article about the impact of death on your online lives.

Death leaves online lives stuck in limbo

By PETER SVENSSON, The Associated Press

NEW YORK (AP) W hen Jerald Spangenberg collapsed and died in the middle of a quest in an online game, his daughter embarked on a quest of her own: to let her father's gaming friends know that he hadn't just decided to desert them.

It wasn't easy, because she didn't have her father's "World of Warcraft" password, and the game's publisher couldn't help her. Eventually, Melissa Allen Spangenberg reached her father's friends by asking around online for the "guild" he belonged to.

One of them, Chuck Pagoria in Morgantown, Kentucky, heard about Spangenberg's death three weeks later. Pagoria had put his absence down to an argument among the gamers that night.

"I figured he probably just needed some time to cool off," Pagoria said. "I was blown away when I heard the reason that he hadn't been back. Nobody had any way of finding this out."

With online social networks becoming ever more important in our lives, they're also becoming an important element in our deaths. Spangenberg, who died suddenly from an abdominal aneurysm at 57, was unprepared, but others are leaving detailed instructions. There's even a tiny industry that has emerged to help people wrap up their online contacts after their deaths.

When Robert Bryant's father died last year, he left his son a USB flash drive in a drawer in his home office in Lawton, Oklahoma. The drive contained a list of contacts for his son to notify, including the administrator of an online group he had been in.

"It was creepy because I was telling all these people that my dad was dead," Bryant said. "It did help me out quite a bit, though, because it allowed me to clear up a lot of that stuff and I had time to help my mom with whatever she needed."

David Eagleman, a neuroscientist at the Baylor College of Medicine in Houston, has had plenty of time to think about the issue.

"I work in the world's largest medical center, and what you see here every day is people showing up in ambulances who didn't expect that just five minutes earlier," he said. "If you suddenly die or go into a coma, there can be a lot of things that are only in your head in terms of where things are stored, where your passwords are."

He set up a site called Deathswitch, where people can leave e-mails that will be sent out automatically if they don't check in at intervals they specify. For $20 per year, members can create up to 30 e-mails with attachments like video files.

It's not really a profit-making venture, and Eagleman isn't sure about how many members it has — "probably close to a thousand." Nor does he know what's in the e-mails that have been created. Until they're sent out, they're encrypted.

If Deathswitch sounds morbid, there's an alternative site: Slightly Morbid. It also sends e-mails when a member dies, but doesn't rely on them logging in periodically while they're alive. Instead, members have to give trusted friends or family the information needed to log in to the site and start the notification process if something should happen.

The site was created by Mike and Pamela Potter in Colorado Springs, Colorado. They also run a business that makes software for online games. Pamela said they realized the need for a service like this when one of their online friends, who had volunteered a lot of time helping their customers on a Web message board, suddenly disappeared.

He wasn't dead: Three months later, he came back from his summer vacation, which he'd spent without Internet access. By then, the Potters had already started Slightlymorbid.com.

A third site with a similar concept plans to launch in April. Legacy Locker will charge $30 per year. It will require a copy of a death certificate before releasing information.

Peter Vogel, in Tampa, Florida, was never able to reach all of his stepson Nathan's online friends after the boy died at age 13 during an epileptic seizure.

A few years earlier, someone had hacked into one of the boy's accounts, so Vogel, a computer administrator, taught Nathan to choose passwords that couldn't be easily guessed. He also taught the boy not to write passwords down, so Nathan left no trail to follow.

Vogel has a trusted friend who knows all his important login information. As he points out, having access to a person's e-mail account is the most important thing, because many Web-site passwords can be retrieved through e-mail.

Vogel joked that he hoped the only reason his friend would be called on to use his access within "the next hundred years or so" would be if Vogel forgets his own passwords.

But, he said, "as Nathan has proven, anything can happen any time, even if you're only 13."

2 comments:

nirala hunt said...

I am in a similar situation right now...has Google any procedures set in place to assist?
nirala Australia

Unknown said...

Hi Nirala,

Unfortunately it's a bit of a mixed result when you're in a situation like this. There are certain procedures in place with the major online players, but they usually require proper identification that you're an "authorised agent" or family member to enact any online changes, shut down accounts or notify people. This can be a pretty traumatic experience itself. It's best to contact Google directly and talk to them over the phone (usually someone in their communications or product teams will speak with you). You can then agree the most appropriate action then.

Good luck,

Damien